Careers with IMS

Preferred provider to NHS Trusts and Local Authorities across the UK.

Take a look at our latest vacancies below.

Join IMS

Benefits of being an IMS Health Care Assistant

  • Your choice
  • Fast track registration
  • Experienced staff
  • 24-hour support
  • Weekly pay
  • Refer a friend bonus
  • Excellent rates of pay

Why Immediate Medical Solutions?

What every role with us includes

  • Flexible working
  • Choice of locations
  • Full training provided
  • Career opportunities

Latest vacancies

3 roles

Domiciliary Care Compliance Officer

Office & compliance In-house 2 positions · Reports to Care Coordinator

IMS aims to put care at the heart of all we do — for service users, clients, candidates and our internal staff. We welcome individuals with passion, drive and a good work ethic who share our core values of trust, loyalty, moral value and high achievement.

Responsibilities
  • Ensure compliance levels meet CQC and local authority requirements
  • Monitor compliance so contractual, regulatory and legislative expectations are met
  • Prepare actions so compliance issues are rectified in a timely manner
  • Own quality and compliance of new service user and care worker files, with regular audits
  • Help prepare and deliver office and care worker team meetings on quality and compliance
  • Investigate and respond to concerns and complaints, following policy and procedure
  • Promote excellence in customer service, internally and externally
Requirements
  • Excellent MS Office proficiency (Word, Excel, PowerPoint, Outlook)
  • Works well under pressure and to deadlines
  • Understanding of good care principles, assessment and care planning
  • Strong organisational, time-management and team working skills
  • Familiarity with CRM systems
  • Degree educated (desirable)

Senior Care Worker

Care In-house 2 positions · Male & female · Reports to Care Coordinator

A senior role supporting our branch team: matching staff and carers to shifts, building candidate relationships and maintaining excellent service for clients.

Responsibilities
  • Match and place the right staff and carers into shifts
  • Process staff availability and incoming shift requests accurately
  • Manage changes in bookings and cancellations
  • Build candidate relationships to increase shifts per week
  • Undertake occasional on-call duties
  • Analyse quality and data, identify trends and suggest improvements
  • Seek new business development opportunities
Requirements
  • Excellent MS Office proficiency
  • Good sales skills and commercial awareness
  • Confident, energetic, natural relationship builder
  • Strong negotiation and time-management skills
  • Previous B2B sales experience
  • Degree educated (desirable)

Care Worker

Care In-house 2 positions · Male & female · Reports to Care Coordinator

Join our in-house team supporting service quality, compliance and day-to-day administration across our domiciliary care service.

Responsibilities
  • Ensure the service delivered is high quality and meets compliance requirements
  • Follow communication procedures, guidelines and policies
  • Regular communication with staff, carers and clients
  • Filing, scanning, data entry and timesheet processing
  • Payroll support and use of Tag-Care
  • Answer incoming calls and direct to the relevant person
Requirements
  • Excellent MS Office proficiency
  • Proven customer support experience
  • Strong phone handling and active listening
  • Organisational and team working skills
  • Ability to multi-task and prioritise
  • Degree educated (desirable)
Apply for a position

Send us your details.

Complete the form and a member of the team will be in touch as soon as possible. Prefer email? Send your CV to info@ims-nhs.co.uk.